- ADULT SIGNATURE REQUIRED UPON DELIVERY. You must be at least 21 years of age.
- WE CANNOT SHIP TO THE FOLLOWING STATES: AL, AZ, AR, DE, HI, IN, KY, LA, MA, ME, MS, NJ, OH, OK, PA, RI, SD, UT, (though your billing address can be anywhere). We cannot ship to certain areas of AK, FL, and WV. We will notify you if we cannot ship to you.
- WE CANNOT SHIP OUTSIDE THE U.S.
- UPS delivery options are Monday through Friday, no weekend deliveries
HOW TO CHECK SHIPPING COSTS: After you choose your wines and quantities, go to the checkout page and type in your zip code (not necessary to fill out all address information). Then click the "Apply" button in the "Shipping Options" section. The shipping costs will then appear below the UPS symbol. Clicking the "Apply" button does NOT commit you to purchassing the order, it just lets you view the shipping costs.
PLEASE READ DETAILS AND OTHER IMPORTANT INFO BELOW.
Wine is a perishable commodity.
We would like you to know that extremes in temperature: hot, humid summer or cold winter weather may adversely affect the condition of your wine during shipment. We take care to ship wine orders from our warehouse when weather conditions on site are acceptable, however we cannot predict for changing conditions elsewhere.
Please be aware of your climate when you order your wine. If your region's temperatures are in the low 90s or in the high 20s, please consider placing your order when temperatures are more favorable.
UPS is not responsible for, and will not replace, wine that is damaged by weather conditions during shipment. Frey Vineyards will replace your wine should it be damaged by weather conditions, however you will be responsible for all shipping charges in that event. If you have any questions about shipping your wine, please call the office Monday-Friday 9 am to 5 pm at 800/760-3739.
Order 12 bottles (1 case) or more and receive a 10% discount. The 10% discount will be applied after you order, when we process it. You will see the discount on the printed invoice that you will receive from us. At this time YahooStore is still unable to automatically apply the 10%, so we do it manually after you order. IMPORTANT: As stated on the Specials page, no additional discounts will be applied to the already-discounted specials bottles, (though the specials bottles may be counted when used for the 12-bottle discount, in which case only the non-specials bottles will receive the 10% discount). For example, if you ordered three 3-Pack Specials, your order would total 9 bottles. Add 3 more individual bottles of your choice (any non-special item), and your total would be 12 bottles -- but only the 3 non-special bottles will receive the 10% discount.
An adult signature (of at least 21 years of age) is required when your wine is delivered. If no adult is present at the delivery address, U.P.S. cannot leave the wine there. They will leave a note informing you that your wine is waiting to be picked up at your local U.P.S. office. If you cannot be home during delivery, consider using a shipping address of another family member or friend who will most likely be home during delivery. Or have the wine delivered to your place of work, if possible.
UPS will attempt to deliver the wine 3 times. If you are unable to sign for the wine, after 3 attempts UPS will return it to the winery. At that point you can choose to be refunded for the price of the wine (you will be responsible for all shipping charges) or provide another address for us to ship to (you will be responsible for all shipping charges).
WE CAN SHIP WINE TO MOST STATES AND WASHINGOTN DC. WE CANNOT SHIP WINE TO THE FOLLOWING STATES: AL, AZ, AR, DE, HI, IN, KY, LA, MA, ME, MS, NJ, OH,OK, PA, RI, SD, UT, (though your billing address can be anywhere). We cannot ship to certain areas of AK, FL, and WV. We will notify you if we cannot ship to you. Also, WE CANNOT SHIP OUTSIDE THE U.S. If we cannot ship to your state or country, please contact our distributor in your region to learn where our wines might be sold nearest your area.
IMPORTANT: For Alaska shipments, UPS 3 Day Select is NOT a shipping option. Choose UPS Ground for AK for the cheapest shipping rates.
Bottles of wine weigh a lot. Save on shipping costs by choosing UPS Ground shipping, the cheapest shipping available (for Alaska and Hawaii as well). It costs around half as 3 Day Select, and to most western states the package arrives within 3 days anyway. Please view our Time-in-Transit Map and save on shipping! Depending on your choice of shipping method, the shipping cost is calculated automatically through U.P.S's online shipment-cost calculator. A small amount is added to cover the cost of the shipping box -- nothing more. To minimize shipping costs, we do not add any handling charges.
UPS cannot ship to a P.O. Box address. The address must be a street address.
Gift Orders: You may order from anywhere (your billing address), but we can ship only to the states that are not listed above (the shipping address). We can gift wrap each bottle of wine for you in nice wrapping paper tied with a ribbon. You may include a message as well. Gift wrap costs $0.50 per bottle, but there is no extra cost for the message. You will find this option on the order form, including an area in which to type a message. The message will be hand written on a card with purple grapes on one side and sent along with the wine.
Sales tax will apply to some states.
For any questions regarding your order, please email us at firstname.lastname@example.org or you may phone us from 8 to 5 PST at 1.800.760.3739.
Frey Vineyards 14000 Tomki Rd. Redwood Vly, CA 95470
Ph: 707.485.5177, 1.800.760.3739, Fax: 707.485.7875